Annual Report 2025 Highlights
Year Two: Activating the Frontline
2025 report aligns with the strategic plan’s four priorities:
- Championing a culture of safety: Developing practical tools, promoting job-site conversations and strengthening psychological health and safety, with an emphasis on mental health partnerships.
- Engaging members and partners: Delivering regional symposiums, webinars and the annual conference; gathering insights for COR/SECOR modernization and fostering industry partnerships.
- Optimizing programs and services: Launching MyLearning, establishing MyAudit, increasing micro-learning tools and improving access to support.
- Bolstering organizational excellence: Aligning goals, improving employee systems, reinforcing financial accountability and risk awareness.
2025 Year in Review
2025 marked a period of transition for your ACSA. Where certification volumes moved with the audit cycle, member and industry participation held with workers and companies engaging in safety programs, training, the annual conference (p.13), regional symposiums and partnerships.
Members
Total Membership
202458,339
202560,459
Year-over-year+3.6%
Automatic members
202457,039
202559,244
+3.9%
Associate members
20241,300
20251,215
-6.5%
Certification
COR Audits
20243,316
20253,140
YoY -5.3%
SECOR Audits
20241,018
2025965
YoY -5.2%
COR/SECOR Action Plans (maintenance year)
2024187
2025289
YoY +54.5%
Temporary Letter of Certifications (TLCs)
2024270
2025224
YoY -17.0%
Designations
NCSO® designations
2024376
2025424
+12.8%
NHSA™ designations
2024131
2025197
+50.4%
Injury Prevention Campaign (IPC) (benchmark year)
376Crew Brew participants
477Safety Showdown participants
11,898resources accessed
Regional Safety Symposiums (local engagement)
2pilot communities
67participants
Overall experience 59% excellent
Valuable content 46% excellent
MyLearning launched mid-year, replacing a legacy system. Your ACSA redeveloped select on-demand courses to reflect legislative updates and respond to learner feedback. Updated course pricing, effective November 2024, for the first time in several years, aligned ACSA rates with market pricing in safety training. Where training volumes dipped, applicability held—96.1 per cent of Virtual Instructor-Led Training (vILT) participants rated the content relevant to their work. Combined call volume across Client Services and COR rose during the transition year as members navigated the MyLearning and MyAudit platforms.
Training
vILT and in-person completions
202419,974
202519,418
YoY -2.78%
vILT only
202419,110
202518,849
YoY -1.37%
vILT applicability
202495.7%
202596.1%
YoY +0.4%
In-person only
2024864
2025569
YoY -34.1%
On-Demand Completions
20245,034
20252,110
-58.1%
CSTS Module Completions
2024188,071
2025168,123
-10.6%
Instruction by Request (IBR) Participants
2024457
2025268
41.4%
Participant Guides Mailed
202414,414
202514,616
+1.4%
Member Support
Phone inquiry responses
202476,194
202580,399
+5.5%
Daily average phone inquiries
2024315
2025328
+4.1%
The year reflects a portfolio shifting from volume to quality. Through the remainder of the Strategic Plan, your ACSA will continue evolving the systems, programs and processes members rely on.